Director of Training - St. Louis Bar & Grill

DIRECTOR OF TRAINING

Are you Devilishly Good at what you do and looking for a great place to apply all those traits that make you an amazing individual? Join the team at St. Louis Bar & Grill as our Director of Training. St. Louis is a thriving brand that is growing and expanding nationally. We offer a dynamic, high-performance culture with exceptional team members where you can grow your career and maximize your potential. A competitive compensation and benefits package can be yours along with the opportunity for extended weekends and industry-leading vacation schedules. We will support you in your professional development and nurture your career with us. We are proud of the company culture we have created and would love you to be a part of it!

The Director of Training is responsible for our operational franchisee, manager and hourly staff member training programs and resources, reporting to the Brand Lead for St. Louis Bar & Grill. In this role you will lead our team of Corporate Operations Trainers with enthusiasm, an excitement for training and with a view to provide development opportunities to each. You and your team will be responsible for our training and communication platform with a view to keep our St. Louis restaurant teams informed at all times. Our ideal candidate will bring a natural initiative and passion for providing extraordinary hospitality to not only our guests, but to your team & colleagues as well as our franchisees and their employees. You thrive best in an exciting and busy work environment!

In this role you will:

• Fulfil training for pipeline of New Store Openings (NSOs)
• Schedule training team accordingly
• Manage Training Team budget (departmental and team travel/meals)
• Develop and direct the implementation of effective New Store Opening processes
  • Champion new approaches to NSO systems, process and practices toward the overall improvement of the long-term success of NSOs
  • Communicate with, coordinate and involve the various head office departments and suppliers to ensure effective NSOs
  • Ensure project workback plans are effectively executed
  • Effectively manage and meet project budgets
• Design effective training materials to enhance restaurant skills, knowledge and execution of key programs
  • Develop and roll out job aids, training tools, seminars, etc. as assigned to support new and existing operations systems, tests and menu programs as assigned for the existing restaurants
• Identify training and development needs through analysis, and by gathering regular feedback from key stakeholders
• Implement and sustain a Learning Management System that delivers and tracks training initiatives and programs including LTO’s & Compliance etc. 
• Design, implement and sustain tools and processes that drive the St. Louis culture of training and operations excellence
• Develop multi-year operational and training plans with budgets and specific timelines
• Create evaluation processes that validate the effectiveness of learning vs desired outcomes
• Use metrics to continuously improve quality of learning and tools with established benchmarks
• Coordinate all menu updates and launches
• Edit training material to adhere to menu food and beverage specifications
• Support other departments (operations, menu, marketing, IT) initiatives by providing training
• Communicate training programs and opportunities to restaurants and Business Consultants

You bring with you:

• 3+ years experience leading a hospitality training team within a franchise company
• Degree or Diploma in related field
• Strong leadership skills
• Excellent organization and time management skills
• Experience using MS Office as well as training platforms (i.e. e-learning platforms)
• Experience building strong training materials for both Front of House and Back of House teams
• Strong writing & language skills is required
• Adaptable, energetic, and self-starting team player
• Courteous & professional demeanor

This is a full-time position with a salary commensurate with qualifications and experience. All qualified candidates are encouraged to apply.

St. Louis Bar & Grill strongly believe in an inclusive culture and having diverse colleagues. We are an equal opportunity employer and should you require an accommodation at any point in our recruitment process, or need this job posting in an alternative format, please let us know.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.